Our service

We are an apartment & studio hotel. But we also offer personal service - and lots of it.

At the Bergparadies you will find inner peace, because here you can do many things, but you don’t have to. Because wanting is better than having to, and making plans can wait. Serenity is the freedom to have no expectations and to know that the people at the Bergparadies in Dorfgastein are there to help you with words and deeds. This is what service means to us. Many possibilities are our gift to you!

created by DER M-EFFEKT

Love of the handmade

Which came first, the organic egg or the vending machine?

But let’s be serious: Handmade pasta, organic dairy products, bacon and organic eggs are not supposed to be sold in a vending machine. Says who? We say they should! Because the appreciation of local products can be nicely combined with modern things. We are passionate about our organic farm in Rauris. So what is there to stop us sharing this precious food with our guests? Exactly, nothing at all!

A vending machine full of local quality

In our lobby you will find a vending machine that is available to our guests around the clock. In addition to drinks and sweets, you will find products from our family-owned organic farm and many homemade dishes to heat up: Bolognese sauce, goulash, homemade dumplings, soups – we offer you all the possibilities to spontaneously prepare something good in your apartment during your holiday.

Bread service

Wake up and enjoy a comfortable breakfast with your loved ones in the apartment - with freshly baked bread. Culinary delights are our gift to you!

Freshly baked bread rolls are an essential part of a good breakfast! It is part of our studio hotel’s service to make the morning trip to the bakery for our guests. Simply place your order at reception or via our app by 4.30 p.m. and you’ll find your pastries on the ground floor of your building the next morning.

Optional breakfast

If you fancy a rich regional breakfast buffet, we can serve that too.

To the breakfast

Good morning!
Take it easy!

Reception

In our lobby we are there for you personally. Charming encounters are our gift to you.

Hiking trails, leisure tips, ski rental, taxi services – Gastein being our home, we not only have the best contacts, but also many insider tips for you. Whatever you need, just drop in! Our reception is open daily from 08.00 to 12.00 a.m. and from 01.00 to 05.00 p.m. Inspiration is our gift to you!

Digital concierge

Our free app provides you with the latest news from Gastein and makes it easier for you to use the services of our studio hotel.

In addition to personal service and real encounters, we also rely on digital tools. Why? Because the two go hand in hand, and modern technology can make your holiday even more effortless – if you want it to be. Simply download our free app onto your device and our digital concierge will keep you up to date with the latest news from the Gastein Valley. It puts you in direct contact with reception and allows you to book your breakfast with just one click, for example.

To the app